I started by requesting a quote for a design I didn't have in mind, but provided content. Later I was able to update my RFQ with a specific design idea. Neonific prepared a mockup, and it gave me new ideas. After a few font and color changes, Neonific even worked with me on a price to fit the planned budget by appropriately sizing the sign. I didn't realize it would come with a remote, which was a welcomed bonus surprise. The sign was a gift from our team to a colleague. Production and shipping were quick, and it was packaged very well!